Terms of Service
1. Introduction
- Purpose: Begin by explaining the purpose of the Terms of Service and the scope of your golf instruction studio’s services.
- Acceptance of Terms: Clarify that by accessing and using your services, customers agree to be bound by these terms.
Example:
Welcome to Golf Guru! Our services are designed to help you improve your golf skills through professional instruction and practice. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.
2. Description of Service
- Service Overview: Describe the specific services you offer, such as private lessons, group clinics, and practice range access.
- Reservation and Scheduling: Outline how customers can book lessons or services and any policies related to scheduling and rescheduling.
Example:
Our studio offers a variety of golf instruction services, including private lessons, group clinics, and specialized training sessions. Customers can book services directly through our website or by contacting our staff. Please refer to our scheduling policy for information on booking, canceling, and rescheduling appointments.
3. Payment and Refund Policy
- Fees: Detail the costs associated with your services, including any package deals or membership fees.
- Payment Methods: Specify accepted payment methods.
- Refunds: Explain your refund policy, including any conditions under which a refund may or may not be offered.
Example:
Fees for our services vary depending on the type and duration of instruction chosen. We accept payments via credit card, debit card, and direct bank transfers. Our refund policy provides details on eligibility for refunds, including cancellations made within a specified time frame before the scheduled service.
4. User Conduct
- Behavior Expectations: Set expectations for behavior while using your services, including respect for staff and other customers.
- Prohibited Activities: Clearly list any prohibited activities, such as misuse of equipment
Example:
We expect all customers to maintain a respectful and courteous demeanor towards our instructors and fellow golfers at all times. Any form of misconduct, including the misuse of equipment or facilities, may result in the suspension of services.
5. Limitation of Liability
- Risk Acknowledgment: Acknowledge the risks associated with golf and state that customers participate in activities at their own risk.
- Liability Limitations: Limit your liability for incidents that occur during the use of your services, to the extent permitted by law.
Example:
Golf, like any sport, involves a certain level of risk. By agreeing to these terms, customers acknowledge these risks and agree that Golf Guru 360 is not liable for any injuries or accidents that may occur during the course of instruction or use of our facilities, except as expressly provided by law.
6. Intellectual Property
- Content Ownership: Clarify the ownership of any content provided during lessons, such as instructional materials.
- Use of Content: State any restrictions on the use of your provided content by customers.
Example:
All instructional content provided by [Your Studio Name], including lesson materials and online resources, is the intellectual property of [Your Studio Name] and is provided for personal use only. Unauthorized reproduction or distribution is prohibited.
7. Termination of Service
- Conditions for Termination: Specify under what conditions you or the customer can terminate the service agreement.
- Effects of Termination: Describe what happens upon termination, such as the conclusion of services and settlement of outstanding fees.
Example:
Golf Guru 360 reserves the right to terminate services for any customer who violates these terms and conditions. Upon termination, any outstanding fees for services rendered must be settled, and no further services will be provided.
8. Modifications to Terms of Service
- Right to Modify: State your right to modify the ToS and how customers will be notified of changes.
- Acceptance of Changes: Explain that continued use of services after modifications constitutes acceptance of the new terms.
Example:
We reserve the right to modify these terms and conditions at any time. Changes will be communicated to our customers via email and will take effect immediately. Continued use of our services after any such changes constitutes your acceptance of the new terms.
9. Governing Law
- Jurisdiction: Specify the legal jurisdiction that governs the ToS.
Introduction
Welcome to Golf Guru! Our goal is to help you unlock your best golf game through expert instruction and innovative practice techniques. Located at 5540 E Broadway Rd Suite 5, Mesa, AZ 85206, and online at golfguru360.com, Golf Guru offers a range of services tailored to improve your golf skills, including private lessons, group clinics, indoor golf simulation, and custom club fitting. By accessing or using our services, either through our website or in person at our studio, you agree to be bound by these terms and conditions (ToS). These ToS govern your use of our services and content, ensuring a positive and productive experience for all members of our community.
Please read these terms carefully before using our services. By engaging with Golf Guru, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
Golf Guru prides itself on offering state-of-the-art facilities and cutting-edge technology to enhance your learning experience. Our website, golfguru360.com, serves as a portal for booking lessons, accessing golf resources, and managing your memberships. We encourage you to explore our site and visit us at our Mesa location to discover the full range of services we offer. Contact us directly for any inquiries or personalized assistance.
Description of Service
Golf Guru is committed to providing a comprehensive range of golf instruction services designed to cater to golfers of all skill levels, from beginners to advanced players. Our services include, but are not limited to, the following:
- Private Lessons: Personalized instruction tailored to the individual needs and goals of the golfer, focusing on technique, strategy, and mental game.
- Group Clinics: Group instruction sessions that offer a social and interactive learning experience, covering various aspects of the game, from fundamentals to advanced concepts.
- Indoor Golf Simulation: Cutting-edge golf simulators that offer a realistic golfing experience, allowing players to practice and play on virtual renditions of famous golf courses worldwide.
- Custom Club Fitting: Professional club fitting services to ensure your golf clubs are perfectly matched to your swing, maximizing performance and comfort.
- Practice Facilities: Access to premium practice facilities, including driving ranges, putting greens, and short game areas, designed to help you refine your skills.
- Online Resources: A wealth of online resources, including instructional videos, tips, and articles, available through our website, golfguru360.com, to support your learning journey.
Reservation and Scheduling: Services can be booked online through our website, golfguru360.com, or by contacting our studio directly at our Mesa, AZ, location by calling, texting us at 480-568-2383 or emailing us at swingyourway@golfguru360.com. We recommend booking in advance to secure your preferred time slots, as availability may vary. Detailed information on scheduling, including how to reschedule or cancel bookings, is available on our website or by inquiry.
Membership Options: Golf Guru offers several membership options designed to provide value and convenience to our frequent clients. Memberships include benefits such as discounted lesson rates, priority booking, and exclusive access to certain facilities and services. For more details on our membership plans, please visit our website or contact us directly.
Our goal at Golf Guru is to provide a supportive and enriching environment for golfers to improve their game. Whether you're taking your first steps in golf or looking to refine your skills, our team of professional instructors is here to guide you every step of the way. Join us at Golf Guru, where passion meets precision, and elevate your game today.
Payment and Refund Policy
At Golf Guru, we are dedicated to providing transparent and straightforward payment options for all our services and memberships. Below are the details regarding our payment methods, fees, and refund policy.
Payment Methods and Fees
- Accepted Payment Methods: Golf Guru accepts a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), debit cards, and direct bank transfers. Payments can be made online through our secure website, golfguru360.com, or in person at our studio located at 5540 E Broadway Rd Suite 5, Mesa, AZ 85206.
- Service Fees: Fees for our golf instruction services, memberships, and access to practice facilities are clearly listed on our website. We strive to provide value to our clients at a fair price. Specific rates for private lessons, group clinics, and other services are subject to change; however, any changes will be communicated promptly.
Membership Fees
- Memberships are billed on a recurring basis until canceled, as outlined in the membership agreement. Members will receive notifications prior to billing and have the option to cancel or modify their membership according to the terms provided.
Refund Policy
- Cancellations and Refunds for Services: Golf Guru requires a minimum 24-hour notice for the cancellation of any booked service to be eligible for a full refund. Cancellations made less than 24 hours before the scheduled time may result in a charge of 50% of the service fee. No-shows are charged the full service fee.
- Membership Cancellations: Members may cancel their memberships with a 30-day notice prior to the next billing cycle to avoid further charges. Refunds for memberships are not available, but members can utilize their benefits until the end of the current billing period.
- Refunds for Products: Any products purchased (e.g., equipment, apparel) can be returned within 30 days of purchase for a full refund, provided they are in their original, unused condition. Proof of purchase is required for all returns.
Golf Guru reserves the right to modify the payment and refund policies at any time. Such changes will be communicated to our clients through our website and via email to those affected. We recommend clients review our policies regularly to stay informed.
Your satisfaction is paramount to us. Should you have any questions or concerns regarding our payment and refund policies, please do not hesitate to contact us. Our team is committed to ensuring a smooth and transparent transaction process, allowing you to focus on enjoying your golfing experience with us.
User Conduct and Prohibited Activities
Golf Guru strives to maintain a respectful, safe, and enjoyable environment for all our clients and staff. To ensure this, we require all users of our services and facilities to adhere to the following code of conduct:
Respect and Courtesy
- All clients and guests are expected to treat each other, the staff, and the facilities with respect and courtesy at all times. Disruptive behavior, including but not limited to harassment, abusive language, and physical aggression, will not be tolerated.
Safety and Equipment Use
- Safety must be a priority for everyone. Please follow all guidelines and instructions provided by Golf Guru staff regarding the use of equipment and facilities. Misuse of equipment or failure to adhere to safety protocols may result in immediate termination of service without a refund.
Prohibited Activities
The following activities are strictly prohibited at Golf Guru and may result in immediate termination of service and/or membership without refund:
- The use of the facilities while intoxicated or on drugs.
- Vandalism or deliberate damage to the facilities or equipment.
- Unauthorized instruction or commercial activities.
- Any illegal activities or conduct that violates federal, state, or local laws.
Compliance and Enforcement
- Compliance with these rules is mandatory for all clients and guests. Golf Guru reserves the right to enforce these guidelines at our discretion, including asking individuals to leave or terminating services for those who fail to comply.
Golf Guru is committed to providing an environment where everyone can learn, practice, and enjoy golf in a positive and respectful setting. Your cooperation in maintaining these standards is greatly appreciated and essential to the success of our community.
Should you witness any behavior that violates our conduct policy or have concerns about safety or the respectful use of our facilities, please report it to our staff immediately. We are dedicated to taking appropriate action to address any issues and ensure a welcoming environment for all.
Limitation of Liability and Risk Acknowledgment
Risk Acknowledgment
Golf, as a physical activity, comes with inherent risks. When participating in any golf instruction, practice sessions, or other activities facilitated by Golf Guru, clients acknowledge and accept these risks. These risks include, but are not limited to, personal injury, damage to property, and loss of belongings.
Personal Responsibility
Clients are responsible for ensuring that they are physically and medically fit to participate in golf-related activities. Golf Guru recommends that clients consult with a healthcare professional before undertaking any new physical activity. Clients must follow all safety instructions and guidelines provided by Golf Guru staff and are responsible for their own actions and well-being.
Limitation of Liability
To the fullest extent permitted by law, Golf Guru, including its owners, employees, agents, and affiliates, shall not be liable for any injuries, damages, claims, liabilities, costs, expenses, or losses resulting from the participation in any activity or service provided by Golf Guru. This limitation of liability applies to direct, indirect, incidental, consequential, special, punitive, or any other types of damages, even if Golf Guru has been advised of the possibility of such damage.
Waiver of Claims
By agreeing to these Terms of Service, clients waive any and all claims, now known or hereafter known in any jurisdiction, against Golf Guru, its officers, directors, employees, agents, affiliates, successors, and assigns, arising out of or attributable to the client's participation in any activities conducted by Golf Guru, whether arising out of the negligence of Golf Guru or any third parties.
Equipment and Facility Use
Golf Guru takes pride in maintaining high-quality facilities and equipment. Clients must use the facilities and equipment as intended and report any issues or damages to Golf Guru staff immediately. Clients may be held responsible for any damage to Golf Guru property resulting from misuse or negligent behavior.
Indemnification
Clients agree to indemnify, defend, and hold harmless Golf Guru from any and all claims, liabilities, damages, and expenses (including attorneys’ fees) arising from their violation of these Terms of Service, misuse of Golf Guru’s services or facilities, or their negligence or misconduct.
Golf Guru is committed to providing a safe and enjoyable environment for all clients. By acknowledging these terms, clients play a crucial role in maintaining a safe space for everyone to enjoy the game of golf.
Intellectual Property
Ownership of Materials and Content
All materials, including but not limited to instructional content, videos, written guides, graphics, logos, and trademarks, provided by Golf Guru are the exclusive property of Golf Guru or its licensors. This content is provided to clients for personal, non-commercial use only within the context of the services offered by Golf Guru.
Copyright and Use Restrictions
Clients may not copy, reproduce, redistribute, transmit, broadcast, display, sell, license, or otherwise exploit any content or materials provided by Golf Guru without prior written consent from Golf Guru. The use of Golf Guru’s materials and content is limited to personal and non-commercial purposes, specifically as part of the instruction and services received from Golf Guru.
User-Generated Content
Golf Guru may allow clients to create, post, or share their own content, such as reviews, comments, or personal achievements, on Golf Guru platforms or social media channels. By generating content, clients grant Golf Guru a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
Protection of Intellectual Property
Golf Guru respects the intellectual property rights of others and expects the same from its clients. Any infringement or violation of intellectual property rights, including the unauthorized use of Golf Guru’s materials or the infringement of third-party rights, may result in immediate termination of services and/or legal action.
Notification of Infringement
If you believe that your intellectual property rights have been violated in connection with our services, or if you have been accused of infringing upon another’s rights, please contact Golf Guru immediately. Golf Guru will respond to all such notices and comply with applicable laws regarding copyright and intellectual property.
Golf Guru is dedicated to offering high-quality instructional content and services. Respecting and protecting intellectual property rights is fundamental to fostering a creative, innovative, and respectful community.
Termination of Service
Right to Terminate
Golf Guru reserves the right to terminate or suspend access to our services and facilities for any client without prior notice or liability, for any reason whatsoever, including but not limited to a breach of the Terms of Service. Similarly, clients have the right to terminate their use of Golf Guru services at any time.
Conditions for Termination by Golf Guru
Termination of services may occur under circumstances including, but not limited to:
- Violation of the User Conduct and Prohibited Activities guidelines.
- Failure to pay for services or memberships in accordance with our Payment and Refund Policy.
- Misuse or damage of Golf Guru property or facilities.
- Any behavior or action that, in the judgment of Golf Guru, is harmful to the operation of the studio, its clients, or its staff.
Client Initiated Termination
Clients wishing to terminate their memberships or discontinue using Golf Guru services should contact Golf Guru directly to formalize their decision at least 7 days before there next billing date. Specific conditions or notice periods for termination by clients may be outlined in membership agreements or service contracts.
Effects of Termination
Upon termination:
- Clients will lose access to Golf Guru services, facilities, and any member-exclusive benefits immediately.
- Any outstanding fees or charges owed to Golf Guru must be settled.
- Golf Guru is not obligated to refund any fees paid in advance for memberships or services, except as outlined in the Payment and Refund Policy.
Post-Termination Obligations
Clients are required to return any Golf Guru property, including equipment or materials borrowed for personal use, in their possession at the time of termination.
Reinstatement Policy
Golf Guru may, at its discretion, allow for the reinstatement of terminated services. Clients seeking reinstatement should contact Golf Guru to discuss the conditions under which services may be resumed.
Golf Guru aims to provide a fair and respectful environment for all clients and staff. The termination policy is designed to ensure the integrity of our services and the safety and enjoyment of all participants. We encourage open communication and feedback to avoid issues leading to termination.
Modifications to Terms of Service
Right to Modify
Golf Guru reserves the right, at its sole discretion, to modify or replace these Terms of Service at any time. This may be necessary to reflect changes in law, new regulatory requirements, improvements or enhancements to our services, or adjustments in our business practices.
Notification of Changes
When we make changes to the Terms of Service that we consider significant, we will notify clients through prominent means such as sending an email to the address registered in their account, posting a notice on our website, or through direct communication during sessions or visits. It is the responsibility of the client to ensure that their contact information remains up-to-date in our records.
Review Period
Clients will have a specified period from the date of notification to review the changes. This period will typically be 30 days but may vary depending on the nature of the change. During this time, clients are encouraged to review the revised terms carefully.
Acceptance of Changes
Continued use of Golf Guru’s services after any modification to the Terms of Service will constitute consent to such changes. If a client disagrees with the revised terms, they have the right to terminate their services in accordance with the termination policies outlined in Section 7.
Archival of Previous Versions
For transparency and client reference, Golf Guru will archive previous versions of the Terms of Service on our website. Clients can access and review past versions to understand how our terms have evolved over time.
Golf Guru is committed to ensuring that our policies are up-to-date and reflective of the best interests of our clients and our business. We understand that changes to the Terms of Service may impact our clients, and we strive to communicate these changes clearly and effectively.
Governing Law and Dispute Resolution
Governing Law
The Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the state of Arizona, United States, without regard to its conflict of law provisions. This choice of law is in place to provide a consistent legal framework that also aligns with where Golf Guru is located and operates.
Dispute Resolution
- Informal Negotiation: We firmly believe in resolving disputes amicably and efficiently. Before pursuing formal legal action, you agree to first contact us directly to seek a resolution through informal negotiation.
- Mediation: If the dispute cannot be resolved through informal negotiation, both parties agree to attempt to resolve the dispute through mediation before resorting to arbitration or litigation. Mediation will be conducted under the rules of the American Arbitration Association or another mutually agreed-upon mediator.
- Arbitration: For any dispute not resolved by informal negotiation or mediation, the parties agree to final and binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, excluding any rules or procedures governing or permitting class actions.
- Class Action Waiver: The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis.
- Exclusive Venue for Litigation: To the extent that the arbitration provisions set forth above do not apply or if a determination is made that the arbitration provisions are unenforceable or invalid, any litigation against Golf Guru (except for small claims court actions) may only be commenced in the federal or state courts located in Maricopa County, Arizona. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.
Changes to Dispute Resolution Policy
Golf Guru reserves the right to change this dispute resolution policy by posting updates to our Terms of Service. Your continued use of our services after such changes take effect constitutes your agreement to the new terms.
By agreeing to these Terms of Service, you acknowledge that you are waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understood, and hereby expressly waive, the benefits of any state law, and any federal law, that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
Our Indoor Studio is Located at:
5540 E Broadway Rd, Suite 5
Mesa, AZ 85206
Monday: 7 AM - 6 PM
Tuesday: 7 AM - 6 PM
Wednesday: 7 AM - 4 PM
Thursday: 7 AM - 6 PM
Friday: 7 AM - 6 PM
Saturday: 7 AM - 6 PM
Sunday: 7 AM - 6 PM